Genpact Phone Numbers and Emails

Toll-Free Number:

  • (888) 914-9661
    Verifiable Consumer Request
Send Message

Customer Service:

  • +91 124 402 2000

Genpact Emails:

Customer Service
Legal
GDPR Inquiries, General Counsel
Is this your business?
PissedConsumer Club

Contact Information

Genpact Website:

Genpact Help Center:

Corporate Office Address:

Genpact
1155, Avenue of the Americas, 4th Floor
New York, New York 10036
United States

Other Info (opening hours):

Mailing Address:

Ave. Hermanos Escobar 7651

Col. Partido Escobedo, C.P. 32330

Ciudad Juarez, Chihuahua, Mexico


Other Location:

42 Old Ridgebury Rd,

Danbury, CT 06810


1155 6th Ave,

New York, NY 1003


3300 Hillview Ave,

Palo Alto, CA 94304


GE Building No. 5, Software Park Road,

Dalian Software Park,

Dalian, Liaoning 116023, CN


It Park Road, Delhi,

Delhi 110053, IN


Genpact Towers, DLF-Phase 5,

Sector 53, Gurgaon, Haryana 122002, IN


Senapati Bapat Marg,

Mumbai, Maharashtra 400028, IN


Bengaluru, KA 560100, IN


99 Surya Park, Electronics City,

Bangalore, KAR 560100, IN

More contact details

Genpact Rating Based on 14 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Genpact Customer Service Calls

450 TOTAL
CALLS
01:16 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Genpact?

Employment Question:

  • “For job”
  • “W-2”
  • “Job”

Product/ Service Question:

  • “Soft loan not credited yet”
  • “Assignment link is not working”
  • “Genpact ibexr system configuration”

Request for Information Question:

  • “How to know a avaturr id”
  • “Inquiry”
  • “About appointment letter”

Account Question:

  • “Vacancy for accounting and finance”
  • “Not able to log into g social Portal”
  • “Epfo account correction”

Shipping and Delivery Question:

  • “Didn't received the salary”
  • “Check I didn't receive in mail they have under wrong address”
  • “I gave an interview but i didn't receive the feedback”

Return/ Replace Question:

  • “To return my laptop.”

Refund Question:

  • “Want my money back”
  • “I want my money back. They are taking my money from me.”

Activation/ Cancellation Question:

  • “This test has been deactivated. Please contact administration at genpact for assistance”

Cards Question:

  • “You guys wanting more money and saying the Apple Card was void when it wasn't. You guys redeem it 2 hours after i submitted it to you.”

Payments and Charges Question:

  • “Charged for equipment”

Other Question:

  • “For next round interview”
  • “Emergency”
  • “Missed reliving letter”

About

Summary

Genpact has been on the market since 1997. It was started as a business unit within General Electric. Genpact became independent in 2005. The company specializes in transforming and running business processes and operations. The company offers a wide variety of solutions. Those include Aftermarket Services, Legal Services, Analytics and Research, Engineering Services, Finance and Accounting. The provided solution options also include Human Resource Services, Indirect Source to Pay, IT Infrastructure Services, Collections, and Media Services, etc. The company operates in 24 countries of the world.

Genpact reviews and complaints

Genpact is ranked 112 out of 1532 in Professional Services category

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